Sample Business Letters

Thành thạo kỹ năng soạn thảo thư bằng tiếng anh thương mại giúp chúng ta giải quyết công việc nhanh, hiệu quả. Sau đây là những mẫu thư thương mại thường được dùng. Chúng ta tham khảo và luyện tập theo nhé

Letter Requesting Information
Làm sao để yêu cầu người khác gửi thông tin cho mình
Letter Sending Information
Cần nói những gì khi trả lời thư yêu cầu thu thập thông tin của khách hàng
Letter Changing Information
Thư thông báo thay đổi thông tin: KHi một người hay một công ty thay đổi những thông tin quan trọng như là địa chỉ, giá cả, ngày tháng, điều cần làm là người đến khách hàng một lá thư thông báo về sự thay đổi đó. Xem ví dụ thư thông báo thay đổi đơn giá.

Resume or CV
A resume (AmE) or CV (BrE) is usually requested by a prospective employer as a record of your qualifications and professional experience. CV stands for the Latin words "curriculum vitae", meaning "the course of one's life".
Covering Letter for Resume or CV
Thư xin việc (Thường gửi kèm với sơ yếu lí lịch)
Letter of Reference

Thư tham khảo: Là thư của ông chủ cũ gửi cho ông chủ tương lai của bạn

Letter of Resignation

Nghỉ việc cũng cần viết thư xin nghỉ sao cho chuyên nghiệp.

Lay-off Notice

Thông báo giãn việc (Cho nghỉ việc tạm thời: Thường do thu hẹp sản xuất hoặc làm ăn thua lỗ, ít việc, viết thư này thường kèm theo lý do và bày tỏ sự xin lỗi, đồng thời có đề cập đến quyền lợi của người lao động khi nghỉ việc tạm thời.
Letter of Invitation
Thư mời: Trong kinh doanh, khi muốn có sự hiện diện của một hoặc một nhóm người đến tham dự sự kiện nào đó, thì việc phát thư mời là cần thiết.

Letter of Request for Payment
Thư yêu cầu thanh toán (Để nhắc nhở khách hàng khoản tiền họ đang nợ)
Internal Memo or Memorandum
Thông báo nội bộ: Dùng để thông báo cho toàn bộ công ty về sự kiện nào đó. Bản thư mẫu này là thông báo về bữa tiệc Giáng sinh. 
Welcome Email
Thư chào mừng người mới: Để giúp nhân viên mời hòa nhập tốt hơn, phòng nhân sự thường việc một lá thư để chào mừng, giới thiệu người mới và để cầu chúc cho nhân viên đó gặt hái nhiều thành công cùng công ty.
 

Requesting Information

Dreamtime Movies Universal Ltd 54 Oxford Road, Skagnes SK3 4RG Tel: 0223 123 4567 Fax: 0223 765 4321 Email: info@dreamtimemovies.com.uk Date Lingua Services Galactic Ltd 69 Milk Street LONDON SW7 6AW Dear Sirs Translation Brochure I should be grateful if you would send us your brochure and price list about your translation services. We are currently developing our sales literature and websites and are interested in translating these into five languages apart from English. I look forward to hearing from you. Yours faithfully Andrea Philips Andrea Philips Marketing Manager

 

Sending Information

Lingua Services Galactic Ltd 69 Milk Street, LONDON SW7 6AW, UK Tel: +44 20 123 4567 Fax: +44 20 765 4321 Email: info@linguaservicesgalactic.com Date Ms Andrea Philips Dreamtime Movies Universal Ltd 54 Oxford Road Skagnes SK3 4RG Dear Ms Philips Translation Services & Fees Thank you for your letter of 22 January enquiring about our translation services. Lingua Services Galactic offer a full range of translation services to help you in the development of sales literature and websites. I have pleasure in enclosing our latest brochures and price list from which you can see that our prices are highly competitive. I look forward to calling you in a few days. Yours sincerely James Brown James T Brown Sales Manager Enc: 3

 
 
 

Price Change Notice

Symphony of Sound 12 Main Street, Arrington, Tennessee, 37014 Tel: (615) 395-8765 November 21st, 20-- Alicia Hathoway 14 Sparks Rd Arrington, Tennessee, 37014 Dear Ms. Hathoway: Forthcoming Price Change Season tickets for this year's symphony are going on sale next month and we wanted you to be among the first to know. As you probably know, rental prices have skyrocketed throughout Tennessee this year. Due to our increase in rent at the Arrington Forum, we are finding it necessary to raise the price of our season tickets from $228 to $275. Single viewing tickets will also be subject to a price increase. We hope that you will consider purchasing season tickets for next year despite this change. The Arrington Symphony has been together for 23 years and relies on season-ticket holders to fill 25% of the seating at each event. Without your support, the Arrington Symphony could be forced into retirement before its 25th anniversary.  To purchase tickets for the 20-- season, please visit our website at www.arringtonsymphony.net, or call the ticket agent representative at (615) 395-8750. We look forward to having you in our audience again next year. Yours truly, Colin Fairchild Colin Fairchild Promotional Director

Some useful vocabulary: skyrocketed, support, retirement
 

Sample Resume/CV

Thomas Crown       Objective Seeking an International Sales Management position in Information Technology where my extensive sales experience will be used to the full         Experience 2003-present Intelel Inc. London, UK   National Sales Manager   Increased sales from £60 million to £100 million. Implemented Internet sales grossing £25 million. Doubled sales per representative from £5 to £10 million.   2001-2003 Teletrona Systems Edinburgh, UK   Northern Sales Manager   Increased regional sales from £95m to £200m. Suggested new services adding £35m to revenue. Expanded sales team from 30 to 60 representatives.   1999-2000 ESS Holdings Cambridge, UK   Senior Sales Representative   Increased sales by 300% annually. Closed deals with 100 major new accounts. Won over 25 competitor clients - adding £50 million to revenue.   1996-99 ESS Holdings Cambridge, UK   Sales Representative   Increased sales by 300% annually. Awarded company's top sales award each year. Developed 'Winning Presentations' training course. Education 1992-96 London University London, UK   BA, Business Administration & Information Systems Captain of University Rugby Club   1988-92 St Andrew's School Plymouth, UK   4 GCE 'A' Levels President of school's Drama Society Interests St Andrew's Board of Governors, rugby, drama, chess         17 King's Terrace, Richmond, Surrey, UK Tel: +44 181 123 456 Email: tc@repu.co.un

Example from CVs, Resumes & Covering Letters by Josef Essberger

Covering Letter for Resume or CV

26 rue Washington 75008 PARIS France tel: +33 1 77 77 77 77 email: rachelking@eflnet.fr Date The Principal Interplay Languages 77 bd Saint Germain 75006 PARIS Dear Madam Director of Studies I am interested in working as Director of Studies for your organization. I am an EFL language instructor with nearly 10 years' experience to offer you. I enclose my resume as a first step in exploring the possibilities of employment with Interplay Languages. My most recent experience was implementing English Through Drama workshops for use with corporate clients. I was responsible for the overall pedagogical content, including the student coursebook. In addition, I developed the first draft of the teacher's handbook. As Director of Studies with your organization, I would bring a focus on quality and effectiveness to your syllabus design. Furthermore, I work well with others, and I am experienced in course planning. I would appreciate your keeping this inquiry confidential. I will call you in a few days to arrange an interview at a time convenient to you. Thank you for your consideration. Yours faithfully Rachel King Rachel King

Letter of Reference

A.N.Y. Company Ltd 69 Any Street, Anyville, Anystate Tel: 0123456789 Date To Whom It May Concern: Reference for Mr James Blond James Blond joined the A.N.Y. Company in July 1998. Since then he has proved to be a most reliable and effective member of the sales team. James is professional and efficient in his approach to work and very well-liked by his colleagues and executive clients. He is well-presented and able to work both independently and as part of a team. His contribution to all areas of company activity in which he has been involved has been much appreciated. I believe that James will make a valuable addition to any organization that he may join. We deeply regret his decision to move on and I recommend him without hesitation. I would gladly answer any request for further information. Sincerely, Penny Farthing Penny Farthing Managing Director penny.farthing@a-n-y.com

Some useful vocabulary: approach, attitude, conscientious, contribution, dependable, effective, efficient, hard-working, highly-skilled, initiative, professional, punctual, reliable, respected, supportive, versatile, well-liked

Resignation Letter

22 Tufton Street London, SW1P 3TL Tel: 020 7593 1760 November 1st, 2007 Josie Waters Fielders Pharmacy 14 Broadway London, SE1 7DG Dear Mrs. Waters, I am writing to provide formal notice of my resignation from Fielders Pharmacy. My last day will be November 14th, 2006. I trust that two weeks is sufficient notice for you to find a replacement for my position. I would be pleased to help train the individual you choose to take my place. Thank you for employing me for the past three years. My experience as the clerk, supervisor, and floor manager has been very positive and I'm confident that I will use many of the skills I have learned at Fielders in the future. If you have any concerns, please contact me at my personal email address. All the best, Annie Wright Annie Wright awright@homemail.com

Some useful vocabulary: formal, notice, resignation, sufficient, replacement, confident, concerns

Lay-off Letter

Pino's Pizzeria Viale Silvani 10, 2345 Bologna, Italy Tel:051 520799 November 30th, 20-- Joanne Montague Via Belmeloro 18 40123 Bologna Dear Ms Montague, As you are probably aware, the recent smoking ban has had a profound impact on our business. Our sales have dropped 40 percent in the last six months. Though we do not expect this to be a long-term concern for our business, we don't expect sales to return to normal until the summer when our patio opens for the tourist season. Due to the loss of business, we regret to inform you that we are laying-off all of our hosts and hostesses for the winter and spring. With business being so slow our servers can handle the task of greeting and seating customers on their own. You are entitled to two week's severance pay, which will be paid in full on your next paycheck. Please come in for any scheduled shifts next week. Thank you for your hard work and dedication at Pino's Pizzeria. Please apply again for our next summer season. Sincerely, Franco Bellini Franco Bellini Owner pinopizza@italia.com

Some useful vocabulary: profound, impact, dropped, regret, lay-off, severance, dedication

Letter of Invitation

PJ Party 22 Yew Street, Cambridge, Ontario Tel: 416-223-8900 April 7th, 20-- Dear Valued Customer: Our records show that you have been a customer of PJ Party Inc. since our grand opening last year. We would like to thank you for your business by inviting you to our preferred customer Spring Extravaganza this Saturday.  Saturday's sales event is by invitation only. All of our stock, including pajamas and bedding, will be marked down from 50-80% off.* Doors open at 9:00 AM sharp. Complimentary coffee and donuts will be served. Public admission will commence at noon. In addition, please accept the enclosed $10 gift certificate to use with your purchase of $75 or more. We look forward to seeing you at PJ's on Saturday. Please bring this invitation with you and present it at the door. Sincerely, Linda Lane Linda Lane Store Manager pjpartyinc@shoponline.com *All sales are final. No exchanges. Enclosure: Gift Certificate #345 (not redeemable for cash)

Some useful vocabulary: records, preferred customer, extravaganza, by invitation only, stock, sharp, complimentary, commence, present, look forward to,

Payment Request Sampson's Stationary 30 Silverstone Ave Kamloops, BC V2A 8B1 Tel:250-429-0002 February 21st, 20-- Mr. Ken Davis Hanson's Montessori School 15 Main St. Kamloops, BC V2A 7B5 Our ref: #223 Dear Mr. Davis: Outstanding Invoice Our records show that you have an outstanding balance dating back to January, 200-. Your January invoice was for $445.00 and we have yet to receive this payment. Please find a copy of the invoice enclosed. If this amount has already been paid, please disregard this notice. Otherwise, please forward us the amount owed in full by March 1st, 20--. As our contract indicates, we begin charging 5% interest on any outstanding balances after 30 days. Thank you in advance for your cooperation. We hope to continue doing business with you in the future. Sincerely, Maria McPhee Maria McPhee Accountant Enclosure: Invoice #223 Some useful vocabulary: records, outstanding balance, invoice, enclosed, disregard, indicates, cooperation

 

Internal Memo

CHOCOLATE HEAVEN EMPORIUM MEMORANDUM TO: All Staff FROM: Management T.C. DATE: November 9th, 20-- SUBJECT: STAFF CHRISTMAS PARTY It's that time of year again. As you all know, Christmas is our busiest season of the year. Every year it is a struggle for management and supervisors to find the time and energy to organize a staff Christmas party. This year, we have decided to postpone the Christmas party until after our busy season. Party Details Date: Second or third Saturday in January (T.B.A) Theme: Beach Food: Caribbean Special events: Karaoke and belly dancing We apologize that the celebration will have to wait until the new year, but we guarantee that it will be worth the wait. Anyone interested in volunteering to help out with the event is encouraged to call Lucy, our events coordinator. Lucy's cell phone number is 222-3098. Please contact Lucy outside of business hours regarding this matter. Thank you. T.C.

Some useful vocabulary: struggle, postpone, T.B.A., apologize, guarantee, encouraged, coordinator, regarding

Welcome Email to New Staff Member

To: "Adrienne Moore" Cc: All Staff From: "Jackie Morris" Subject: Welcome to our Team! Dear Adrienne, Welcome to our Team! It is a pleasure to welcome you to the staff of KC Electronics. We are excited to have you join our team, and we hope that you will enjoy working with our company. On the first Monday of each month, we hold a special staff lunch to welcome any new employees. Please be sure to come next week to meet all of our senior staff and any other new staff members who have joined us this month. Alice Peters will e-mail you with further details. If you have any questions during your training period, please do not hesitate to contact me. You can reach me at my email address or on my office line at 340-2222. Warm regards, Jackie Jackie Morris, Sales Manager jmorris@kcelectronics.com Tel: 340-2222

Some useful vocabulary: pleasure, welcome, senior staff, do not hesitate, reach me